Terms & Conditions
Last Updated: June 12, 2026
Welcome to the Mold Patrol website. These Terms & Conditions (“Terms”) govern your use of moldpatrolnc.com and any related website features, forms, photo uploads, phone links, text communication options, or online services provided by Mold Patrol (“Mold Patrol,” “we,” “our,” or “us”).
By using this website, you agree to these Terms. If you do not agree, please do not use the website.
Mold Patrol serves Burlington, Greensboro, and surrounding North Carolina communities.
For questions, contact us at:
Email: [email protected]
Phone: 336-639-3338
1. Website Use
This website is provided for general informational purposes and to help visitors learn about Mold Patrol’s mold remediation, moisture mitigation, indoor air quality, inspection, testing, and related services.
You agree to use this website only for lawful purposes and in a way that does not damage, disable, interfere with, or impair the website or its functionality.
You may not use this website to submit false information, spam, malicious files, harmful code, or content that violates the rights of others.
2. No Guarantee of Service Availability
Information on this website does not guarantee that Mold Patrol can provide services for every property, location, or situation.
Service availability may depend on your location, project type, scheduling availability, site conditions, safety concerns, and other factors.
Submitting a form, calling, texting, or uploading photos does not create a service agreement or guarantee an appointment, estimate, inspection, remediation project, or specific result.
3. Website Information Is Not Professional or Medical Advice
The information on this website is provided for general educational purposes only. It should not be treated as professional, legal, insurance, construction, environmental, or medical advice.
Mold Patrol may provide inspections, assessments, testing, remediation recommendations, and related services, but website content alone should not be relied on as a substitute for a property-specific evaluation.
If you have medical concerns, health symptoms, or questions about mold exposure and your health, please consult a qualified healthcare provider. Mold Patrol does not diagnose, treat, or provide medical advice.
4. Estimates, Inspections, and Recommendations
Any estimate, recommendation, or service guidance provided by Mold Patrol may depend on the information available at the time, including details you provide, photos you upload, visible property conditions, test results, inspection findings, and other relevant factors.
Final recommendations, pricing, scope of work, and timelines may change after an in-person inspection, further investigation, testing, demolition, or discovery of hidden conditions.
Mold, moisture, and indoor air quality issues can involve hidden damage or underlying causes that are not visible during an initial conversation or website inquiry.
5. Photo Uploads and User Submissions
If you upload photos, submit a form, send a message, or provide information through the website, you confirm that you have the right to share that information with Mold Patrol.
You understand that uploaded photos may show private areas of your home or business. Please avoid submitting sensitive personal information unless necessary for your inquiry.
By submitting information or photos, you give Mold Patrol permission to review and use those materials to respond to your inquiry, evaluate your situation, provide recommendations, schedule services, and manage customer communications.
Submitting photos does not replace a professional inspection, assessment, or testing process.
6. Calls, Texts, and Electronic Communications
By calling, texting, submitting a form, or otherwise contacting Mold Patrol, you agree that we may respond using the contact information you provide.
This may include phone calls, emails, voicemail, or text messages related to your inquiry, appointment, estimate, inspection, project, or service request.
Message and data rates may apply. If you receive text messages from us, you may opt out by replying STOP.
7. Intellectual Property
All content on this website, including text, images, graphics, logos, design elements, page layouts, service descriptions, and other materials, is owned by Mold Patrol or used with permission.
You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without written permission from Mold Patrol.
8. Third-Party Links and Tools
This website may contain links to third-party websites or use third-party tools, such as maps, analytics, CRM forms, call tracking, advertising platforms, or embedded features.
Mold Patrol is not responsible for the content, security, availability, accuracy, or privacy practices of third-party websites or services.
Use of third-party websites or tools is subject to the terms and policies of those third parties.
9. Warranties and Service Guarantees
Any warranty, guarantee, or service commitment offered by Mold Patrol applies only when stated in a written agreement, proposal, invoice, warranty document, or other official project documentation.
Website content may describe general service principles or available warranty options, but it does not create a warranty unless confirmed in writing by Mold Patrol.
Limited lifetime warranty terms, where applicable, may depend on project eligibility, completed scope of work, maintained conditions, moisture control, property conditions, and compliance with the remediation protocol or written warranty requirements.
10. Limitation of Liability
To the fullest extent permitted by law, Mold Patrol is not liable for damages arising from your use of, or inability to use, this website.
This includes damages related to website errors, interruptions, delays, outdated information, third-party links, submitted materials, or reliance on general website content without a property-specific evaluation.
Nothing in these Terms is intended to limit liability that cannot legally be limited.
11. No Unauthorized Access
You agree not to attempt to gain unauthorized access to any part of the website, server, database, CRM system, form system, call tracking system, or related technology.
You may not attempt to interfere with website security, submit harmful code, scrape the website, or use automated tools in a way that disrupts or damages the website.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect information submitted through the website, forms, calls, texts, and photo uploads.
13. Changes to These Terms
Mold Patrol may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.
Any disputes related to this website or these Terms will be handled in the appropriate courts located in North Carolina, unless otherwise required by law.
